| 摘要: |
| 进一步规范和完善门诊的环节质量管理模式，健全环节质量管理制度，制定检查督导方式，坚持以病人为中心，使就诊患者满意度和医疗质量均提高（P<0.01），不断规范环节管理模式，持续性改进医疗服务质量，努力实现方便、快捷和流畅的就诊流程。 |
| 关键词: 环节质量 医疗管理 持续改进 |
| DOI： |
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| 基金项目: |
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| Concentrating Link Quality Management and promoting Continuous Improvement of Out-patients |
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| Abstract: |
| The following measures should be taken：further standardizing and improving the quality of management out-links, improving link quality management system, setting up inspection and supervision methods, adhering to the patient-centered model, so that health care and patient satisfaction and quality are increased (P<0.01), and continuing to regulate part of management, continuous Improvement of medical service quality, and making efforts to achieve convenient, fast and smooth process visits. |
| Key words: link quality , medical management , continuous improvement |
