| 摘要: |
| 通过对影响重症单元医患沟通有效性原因的分析，运用无锡市人民医院编写的“医疗服务重点环节沟通指南”，建立科室医患沟通规范，进行医护人员沟通品质的培育，利用新媒体技术等促进重症监护单元医患沟通的有效化，降低医疗投诉，构建和谐医患关系。 |
| 关键词: 医患沟通 重症监护单元 医院 |
| DOI： |
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| 基金项目: |
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| Practice and Exploration of Hospital Intensive Care Unit Effective Doctor-Patient Communication |
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| Abstract: |
| Through the analysis of the influence of the critical unit doctor-patient communication, and “Medical Service Key Links Communication Guidance” written by Wuxi People’s Hospital, the doctor-patient communication specification is established, the quality of medical staff communication cultivation is done, Intensive Care Unit effective doctor-patient communication is promoted through the use of new media technology, the medical complaints are reduced, and harmonious doctor-patient relationship is constructed. |
| Key words: doctor-patient communication ,Intensive Care Unit, hospital |
