| 摘要: |
| 目的 统计分析医疗纠纷第三方调解案例，为在医院、患方、医患纠纷人民调解委员会三方中解决医患纠纷提供更有效的依据。方法 收集2008—2013年南京市某区医患纠纷调解委员会调解的801份医患纠纷案例进行统计分析，并结合医院、患者、医疗纠纷调解委员会的访谈。结果 医患纠纷调解委员会调解成功率高达98.63%，影响患者获赔额高低的主要因素为医方态度、患者现状和有无医学鉴定；结论 医患双方对医患纠纷调解委员会工作较为认可，促进了医患和谐，但调解工作仍存在困难，建议法律赋予医患纠纷调解委员会一定的调查权和鉴定权。 |
| 关键词: 医患纠纷 第三方调解 人民调解委员会 案例研究 |
| DOI： |
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| 基金项目: |
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| 801 Cases Analysis and Study on the Third Party Mediation of Medical Disputes |
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| Abstract: |
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Objective
To provide more effective proof for the third-party mediation for medical disputes. Method Collecting 801 cases of medical disputes in a district happened in Nanjing from 2008 to 2013, and conducting interviews with healthcare workers, patients and professionals in people’s mediation committee. Result The success rate of mediation reached 98.63%. In addition, the main factors contributing to the amount of the compensable amount are attitude of hospitals，patients present situation, and acceptance of medical identification. Conclusion The work of people’s mediation committee is recognized by both sides of hospitals and patients, and it also promotes harmony between doctors and patients. However, there remain some difficulties, and it is suggested that law endows the doctor-patient dispute mediation committee of the investigative and identification rights. |
| Key words:
doctor-patient disputes, the third-party mediation, people’s mediation committee, case study |
