| 摘要: |
| 借鉴业务流程再造管理模式，结合医院运行的实际情况，通过全面剖析，找出了原手术流程的问题，并制定描述精确的围手术流程图；同时，对员工进行“捆绑式”强化培训，制定和实施监管制度，持续跟踪和不断改进流程，使医院手术总量和手术效率明显提升。围手术流程化管理突出了各专业和岗位的匹配和联系，突出了流程各时间节点的要求、小概率事件的预防和各类人员责、权、利的统一。 |
| 关键词: 业务流程再造 围手术流程 综合性医院 |
| DOI： |
|
| 基金项目: |
|
| Perioperative Flowchart Management Research And Application Based on Business Process Reengineering in Comprehensive Hospitals |
|
| () |
| Abstract: |
| Based on the theory of business process reengineering(BPR) and the actual situation of the hospital, the precise and detailed perioperative flowchart management was formulated after throughly comprehensive analysis of the possible problem during the operation process and under the actual situation of the hospital , and the flowchart was demonstrated to improve the surgical operation efficiency and increase the total number of operations. Meanwhile, the bundling trained for the experienced staff was formulated, and the supervision system to track and improve the process of the flowchart was implemented continuously. The perioperative flowchart management focused on the relationgship between the profession and the position, the requirements of perioperative flowchart management, the prevention of the small probability events, and right and interests among all kinds of workers. |
| Key words: business process reengineering,perioperative flowchart management,comprehensive hospital |
