| 摘要: |
分析了目前出院病人随访工作中,在所有病人是否全面随访,随访在医院一对一营销中的地位等方面存在的误区,提出针对不同的随访目的设计不同的随访内容,构建立体的出院病人随访管理工作体系,提高沟通技巧,是改进随访工作的有效对策。 |
| 关键词: 分析了目前出院病人随访工作中,在所有病人是否全面随访,随访在医院一对一营销中的地位等方面存在的误区,提出针对不同的随访目的设计不同的随访内容,构建立体的出院病人随访管理工作体系,提高沟通技巧,改进随访工作的有效对策。 |
| DOI: |
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| Common Misunderstandings and Countermeasures for Discharged Patients’ Medical Follow-up Visit |
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| Abstract: |
| An analysis of existing misunderstandings in discharged patients’ medical follow-up visit is made,such as whether overall follow-up visit should be made for all patients or not and its one-to-one marketing’s position in hospital. The hospital’s different follow-up goals designs for different follow-up contents are put forward. And the follow-up managing working system for inpatients is set up in order to improve communication skill and effective countermeasures for the follow-up work. |
| Key words: hospital,discharged patient,follow-up, misunderstanding, countermeasure, marketing |