| 摘要: |
| 护理管理过程中的委托代理关系及信息不对称性可能导致道德风险的存在，由此可能引发护患冲突，影响医院的品牌信誉和经济效益。以博弈论为研究方法，对护理管理过程中护理管理部门与护理人员之间和患者与护理人员之间存在的道德风险进行了博弈分析，找出了两种关系下博弈双方的混合战略纳什均衡。护理部与护理人员之间的混合战略纳什均衡是α=D/E与β=（E－B）/E，患者与护理人员之间的混合战略纳什均衡是γ=T/U与δ=（U＋R）/U。为持续维持护理管理中稳定均衡的博弈关系，医院应该采取措施加强道德风险的管理与防范，并开展延续护理服务，政府主导人力资源的配置改革并进行干预。 |
| 关键词: 博弈论 护理管理 道德风险 纳什均衡 |
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| Analysis of Moral Hazard Control in Nursing Administration Based on Game Theory |
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| Abstract: |
| In nursing management, principal-agent relation and information asymmetry often lead to moral hazard, which could lead to the conflicts between patients and nurses and affect the hospital’s brand reputation and economic benefits. In the paper, game theory is employed to analyze the moral hazard between nursing administration and nurses and patients. Nash Equilibrium of the two relationships under the two games of both sides of the mixed strategy is identified. The Nash Equilibrium is α=D/E and β=（E－B）/E between nursing administration and nurses, and the Nash Equilibrium is γ=T/U and δ=（U＋R）/U between nurses and patients. To keep steady gaming relationship, hospital should take measures to enhance management and precaution of moral hazard and develop transitional care, and the government could lead human resources reasonable distribution and intervene. |
| Key words: game theory, nursing administration, moral hazard, Nash Equilibrium |
