| 摘要: |
| 通过医院门诊管理及服务现状调查和根源分析，推进门诊管理机制改革，优化门诊服务流程，提高门诊服务质量。门诊管理要随着门诊的功能拓展和变化而赋予新的职能，加强创新理念和服务建设，在服务中体现医院的发展和管理思路。 |
| 关键词: 门诊 管理 服务流程 |
| DOI： |
|
| 基金项目: |
|
| Exploration and Experience of Out-patient Service Optimization in the Hospital |
|
| () |
| Abstract: |
| Through the investigation and root analysis of the out-patient management service situation, the out-patient management mechanism is promoted, the out-patient service process is optimized, and the out-patient service quality is improved. New functions should be given to the out-patient management with the broadening and changing of the out-patient function, to strengthening the concept innovation and service construction, and show the development and management thinking way of the hospital during service. |
| Key words: out-patient,management,service process |
