| 摘要: |
| 为改变目前医患关系日益紧张的状况，医院需要推动规范服务向主动服务甚至是感动服务转化。为此，以分院急诊科为试点，发挥医院基层党员的能动性，帮助病人成立病人互助组并给与指导。通过近一年的运行，发现这一举措不仅可以节省医务人员的精力，而且让医患信任度大幅增加，客观上减少了医患关系对立的潜在风险，促进了和谐型医患关系的形成。 |
| 关键词: 党员主导 病人互助组 医患关系 |
| DOI： |
|
| 基金项目: |
|
| Effect of Patient Support Group in the Construction of New Doctor-Patient Relationship |
|
| () |
| Abstract: |
| In order to change the current tense situation of doctor-patient relationship, the hospitals need to promote standard service to initiative service or even touched service. Therefore, the hospital selected the emergency department of a branch hospital as the pilot base and encouraged the communists in the department to help the patients set up patient support group and give guidance. After nearly a years’ operation, it not only can save the energy of medical staffs’ energy, but also increase the doctor-patient trust degree, objectively reduce the potential risk of doctor-patient hostile relationship, and promote the formation of harmonious doctor-patient relationship. |
| Key words: guided by party menmber, patient support group, doctor-patient relationship |
