| 摘要: |
在当今护理纠纷频发生的背景下，如何妥善地处理和解决纠纷是对护理管理者能力的更高层次要求。介绍了护理纠纷发生的原因，包括患方原因、护理人员方面的原因。介绍了如何避免护理纠纷发生的方法和对策。 |
| 关键词: 护理纠纷 成因 对策 |
| DOI： |
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| 基金项目: |
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| Investigation of the Causes and Countermeasures of Nursing Disputes |
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| Abstract: |
| Under frequent nursing disputes, high-level ability of nursing administrators is needed to handle and solve the disputes. The causes of nursing disputes，including causes from patients and nursing staff，are introduced，and the methods，and countermeasures of how to avoid disputes are concluded. |
| Key words: nursing dispute, cause, countermeasure |
