| 摘要: |
| 根据沟通过程模型，分别从信息发出者和接受者、编码译码的一致性、系统噪音等沟通环节分析了医患沟通过程存在的障碍因素，并提出对医学生进行人文和职业精神教育、加强医生医患沟通能力培训和考核、消除医患沟通中系统噪音等改善医患沟通的措施建议。 |
| 关键词: 沟通过程模型 信息交换 情感支持 医患沟通 |
| DOI： |
|
| 基金项目: |
|
| Doctor-patient Communication Barriers Based on Communication Process Model |
|
| () |
| Abstract: |
| According to the communication process model，barriers to doctor-patient communication were analyzed in terms of information sender and receiver，consistency between encoding and decoding，and system noise，to educate medical students in the humanities and professionalism，to strengthen the training in doctor-patient communication skill and eliminate the system noise in communication process，and to improve communication between doctors and patients. |
| Key words: communication model,nformation exchange,emotion support,doctor-patient communication |
