| 摘要: |
| 介绍了建立医患沟通信息服务平台的意义、平台系统的构成和主要功能、平台的科学性和创新性。该平台畅通了医患沟通渠道，拓宽了服务范畴，提升了服务水平，具有广阔的推广和发展前景。 |
| 关键词: 医患沟通 客户关系 信息系统 |
| DOI： |
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| 基金项目: |
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| The Building of the Information Service Platform of Doctor-patient Communication |
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| Abstract: |
The significance of the establishment of platform, the structure and the main functions of the platform system, and the scientific and innovative of the platform are introduced. The platform expedited the doctor-patient communication channels, widens the service category, and promotes the service level.Therefore, it has the broad application and development prospect. |
| Key words: TEXT-ALIGN: justify">patient communication, customer relationship, information system |
